Tharani Rajkumar
@tharanirajkumar
I build reliable ServiceNow releases through end-to-end testing, integration validation, and ATF automation.
What I'm looking for
At Deloitte, I own end-to-end QA for ServiceNow integrations and Contract Management, validating data mappings, request/response flows, releases, and post-deployment outcomes.
I've supported ServiceNow programs for McDonald's, Hughes Communications, and Edward Jones across ITSM, ITAM, CSM, FSM, CMDB, and CMPro. I developed and maintained 20+ ATF scripts and have led complete testing lifecycles, from requirement analysis and test design through defect management, UAT, and release validation.
I'm a ServiceNow Certified System Administrator and ITSM Implementation Specialist who works closely with developers, business analysts, process owners, and cross-functional teams to deliver high-quality production releases.
Experience
Work history, roles, and key accomplishments
Owns QA lifecycle for ServiceNow projects, including test design, execution, defect management, and release validation. Validates integration flows and performs functional, regression, and end-to-end testing across ITSM, ITAM, CSM, FSM, and CMPro.
Education
Degrees, certifications, and relevant coursework
Bharathiar University
Master of Business Administration, Business Administration
2025 -
Currently pursuing a Master of Business Administration degree.
Sri Krishna Arts and Science College
Bachelor of Science, Computer Science
2020 - 2023
Grade: 9.0/10.0 CGPA
Pursued a Bachelor of Computer Science degree, achieving a CGPA of 9.0/10.0.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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