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Thapparat ThaweeponTT
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Thapparat Thaweepon

@thapparatthaweepon

Multilingual tourism and customer-service professional with logistics background.

Thailand
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What I'm looking for

I am seeking customer-facing roles in tourism, hospitality, or operations where I can use my guiding, reservations, and logistics experience, work in multicultural teams, and contribute to improved guest experience and operational efficiency.

I am a Thai professional with experience across tourism operations, customer service, reservations, and logistics. I have worked as a freelance tour guide, passenger services agent, reservation officer, and duty-free sales representative, and I bring practical frontline experience in hospitality and travel services.

My background includes roles in translation and copywriting, telesales/collections, and ERP-related junior consulting work in Jakarta, giving me exposure to both customer-facing and systems-oriented tasks. I hold a B.B.A. in International Trade and Logistics Management from Burapha University and have completed industry training programs related to trade, logistics, and automotive marketing.

I have been recognized with faculty-level awards and scholarships and have experience conducting research projects on inventory, student satisfaction, and seafood export. I work well in multicultural environments, excel at documentation and presentations, and am proficient in Microsoft Office and basic graphic applications.

I am communicative in English (TOEIC 575) and Thai, type at 40 WPM, and consistently seek roles where I can combine customer service strengths with logistics and operations knowledge to improve guest experiences and operational workflows.

Experience

Work history, roles, and key accomplishments

TS

Reservation Officer

Thavorn Beach Village and Spa

Jun 2015 - Apr 2016 (10 months)

Managed hotel reservations and guest enquiries using Commanche and Fromas systems, improving booking accuracy and guest check-in efficiency.

CC

Junior Functional Consultant

Crenova Power Ultima Co.,Ltd.

Aug 2014 - Feb 2015 (6 months)

Worked on ERP implementation projects (Oracle, SAP) in Jakarta, assisting functional configuration and user support to improve system adoption.

PC

Student Trainee

Parker Hannifin (Thailand) Co.,Ltd.

Apr 2014 - Jun 2014 (2 months)

Completed an operations trainee placement, supporting operational tasks and using Lotus Notes to document processes and communications.

Education

Degrees, certifications, and relevant coursework

Burapha University logoBU

Burapha University

Bachelor of Business Administration, International Trade and Logistics Management

2011 - 2014

Activities and societies: Student trainee roles, conferences participation, scholarships, volunteer work, and received Outstanding Student Award of Faculty of Logistics.

Completed a Bachelor of Business Administration in International Trade and Logistics Management with coursework and training related to trade, logistics, and inventory research.

Tech stack

Software and tools used professionally

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Thapparat Thaweepon - Freelance Tourist Guide - Elephant Jungle Sanctuary Phuket Co.,Ltd. | Himalayas