Thanya Rambau
@thanyarambau
Claims and fleet claims administrator streamlining accident management and supplier processes.
South AfricaWhat I'm looking for
I manage the end-to-end accident management process as a Claims Administrator at EqstraFleetManagement, streamlining supplier administration, quote assessment, and claim follow-ups. I keep cases updated in Quest and ensure the right documents are loaded through a stringent vetting process.
Earlier, I handled data-heavy administrative work at the City of Ekurhuleni, supporting the Economic Development Department of Health with data capturing, verification, scanning, and database record maintenance. I also processed expense claims and invoices while maintaining confidentiality, security, and quality control.
At OasisWater, I supported 12 retail locations with daily cashups, invoicing, point of sale transactions, debtors reconciliation, and stock adjustments. I led stock takes across multiple shops and head office, and helped improve administrative systems to boost team efficiency.
Before that, I stepped into broader operations and people support as an HR Manager (Executive Assistant) at Vho Makhadzi Funerals and led store operations at MaphahaMotors as a Stores Coordinator/Personal Assistant, plus claims processing work at Assupol.
Experience
Work history, roles, and key accomplishments
Claims Administrator
Eqstra Fleet Management
Jul 2025 - Present (1 year 1 month)
Streamlined accident management and supplier administration processes, managed end-to-end claims, and provided support to internal and external stakeholders.
Data Entry Clerk
City of Ekurhuleni
May 2024 - Dec 2024 (7 months)
Performed data capturing, verification, and management to maintain data integrity within the Economic Development's Department of Health.
Better Champion
Capitec Bank
Aug 2023 - Oct 2023 (2 months)
Oversaw ATM assistance and Self-Service Terminal operations, managed queue dashboard, and delivered exceptional client service.
Administrative Assistant
Oasis Water
Feb 2023 - Jul 2023 (5 months)
Spearheaded daily operations for 12 retail locations, managed cashups, invoicing, debtors reconciliation, and stock takes.
HR Manager (Executive Assistant)
Vho Makhadzi Funerals
Jan 2022 - Dec 2022 (11 months)
Oversaw HR and marketing operations, led talent acquisition, implemented training programs, and administered payroll.
Stores Coordinator (Personal Assistant)
Maphaha Motors
Jan 2021 - Dec 2021 (11 months)
Led daily operations and financial administration for multiple stores, managed stock control and procurement, and trained new employees.
Claims Processor
Assupol
May 2018 - Feb 2020 (1 year 9 months)
Investigated and processed claims, collaborated with underwriters, and enhanced customer satisfaction through transparent communication.
Education
Degrees, certifications, and relevant coursework
Nelson Mandela University
Bachelor of Technology, Financial Management
2017 - 2017
Bachelor of Technology in Financial Management from Nelson Mandela University in 2017.
Nelson Mandela University
National Diploma, Management
2013 - 2016
National Diploma in Management from Nelson Mandela University from 2013 to 2016.
Financial Institute of South Africa
Certificate, Bookkeeping
2011 - 2011
Bookkeeping certification from the Financial Institute of South Africa in 2011.
Financial Institute of South Africa
Certificate, Business Accounting
2011 - 2011
Introduction to Business Accounting certification from the Financial Institute of South Africa in 2011.
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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