Thanya Moreno
@thanyamoreno
Customer-focused sales and program professional who uses data to drive results.
United StatesWhat I'm looking for
I’m a customer-service oriented Sales Associate who tracks performance to hit daily goals and turn store analytics into actionable reporting. As a keyholder, I handle opening and closing procedures, paperwork, and store operations while keeping the shopping experience consistently strong.
I also bring administrative strength from serving as a Front Office Admin, where I improved efficiency through organized daily workflows. I use AppFolio to review rental applications and support thorough background checks, credit checks, employment verification, and rental history, then compile clear summary reports for the Property Manager.
Previously, I worked as a Program Leader (Primetime: ARC: Primetime), creating lesson plans and using a data-driven approach to increase student engagement. I tutored classrooms of 30+ students and collaborated with instructors on immersive strategies that helped students stay on task and complete homework.
I started building my clinical foundation as a Registered Behavior Therapist (ACES: ABA), using ABA strategies to meet individual client goals and adjusting plans as therapy progressed. I also volunteered with SONA Systems to research and collect data across topics like behavioral health and neuroscience, strengthening my ability to work in structured, evidence-based environments.
Experience
Work history, roles, and key accomplishments
Handled store opening/closing procedures, paperwork, and keyholder duties. Tracked store analytics and daily sales goals hourly, increasing profit by 30% by averaging 3 items and $25+ per purchase.
Front Office Admin
Countywide Real Estate & Property Management
Jan 2025 - Jan 2026 (1 year)
Managed daily front-office operations including responding to messages and calls, handling postage and paperwork, and maintaining key and filing systems. Reviewed rental applications in AppFolio and performed background checks, credit checks, employment verification, and rental history checks while creating summary reports for the property manager.
Program Leader
ARC: Primetime
Aug 2023 - Jun 2024 (10 months)
Created monthly lesson plans and collaborated with instructors using a data-driven approach to increase student engagement. Tutored classrooms of 30+ students, supported students' physical and emotional needs, and developed clubs and lesson plans with budget and supply lists for supervisors.
Registered Behavior Therapist
ACES: ABA
Jul 2022 - Jul 2023 (1 year)
Delivered ABA services using ABA strategies to meet client behavioral needs and goals. Worked with a supervisor to create and update behavioral plans and collect/review data while adjusting goals and plans over the course of therapy across in-clinic, home, and school settings on a 1:1 basis.
Volunteer
SONA Systems
Sep 2018 - Jun 2022 (3 years 9 months)
Volunteered for a research program to support clinical studies by collecting data across topics including behavioral health and neuroscience. Gained familiarity with professional clinical settings through participation in the study process.
Education
Degrees, certifications, and relevant coursework
University of California San Diego
Bachelor of Arts, General Psychology
2018 - 2022
B.A. in General Psychology with a minor in Sociology at the University of California, San Diego from 2018 to 2022.
Availability
Location
United StatesAuthorized to work in
Job categories
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