At ICFood Viet Nam, I process sales orders and coordinate with relevant departments to support accurate, timely fulfillment. I directly handle orders for key customers and major distributors, following up on order status and related issues.
I monitor import schedules, production timelines, and imported inventory, and recommend purchase orders based on product availability. I also prepare quotations, contracts, and purchase orders and coordinate commercial documentation.
At Hong Nga Sai Gon Company, I followed up on sales orders and contracts, planned supplier payments and customer shipping schedules, and coordinated deliveries. I handled delivery complaints, proposed solutions and alternatives, and followed through to resolution.
Earlier, as Planning Department Secretary at Trungnam Group, I drafted contracts and project documents and maintained legal records. At Vietcombank, I processed customer transactions and maintained account records.
