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Minh Tam Mac

@minhtammac

Import and Export Customer service Coordinator at OOCL Logistics (Vietnam) Company Limited, coordinating FCL, LCL, and AIR shipments.

Vietnam

Message

At OOCL Logistics (Vietnam) Company Limited, I coordinate daily FCL, LCL, and AIR shipment operations, including international and domestic cargo requests. I work with customers, subcontractors, shipping lines, airlines, and service providers to support accurate, timely shipments and address irregularities.

Previously, at LG Electronics Haiphong Co., Ltd, I coordinated production planning and shipment schedules against sales forecasts and demand changes. I also managed finished-goods and material inventory, monitored supply chain KPIs, and maintained production and shipment reports.

Experience

Work history, roles, and key accomplishments

Current

Import and Export Customer Service Coordinator

Current

OOCL Logistics (Vietnam) Company Limited

Oct 2021 - Present (5 years)

Handled cargo loading and unloading requests for international and domestic transportation, managed daily correspondence, and oversaw FCL, LCL, and AIR shipments. Coordinated with subcontractors and service providers to ensure timely and accurate deliveries.

Customer Service Logistics Coordination FCL LCL AIR Vendor Management Communication Skills

Supply Chain Planner

LG Electronics Haiphong Co., Ltd

Jul 2019 - Oct 2021 (2 years 3 months)

Coordinated shipment schedules and production planning in alignment with sales forecasts, led outbound warehouse operations, and monitored key supply chain KPIs to optimize performance.

Supply Chain Management Production Planning Inventory Control Logistics KPI Monitoring Warehouse operations

Supply & Demand Management Staff/Planner

Fuji Xerox Haiphong Co., Ltd

Jul 2018 - Apr 2019 (9 months)

Received customer demand and developed weekly production plans, supervised production progress, arranged shipments for finished goods, and managed inventory to optimize warehouse capacity.

Production Planning Demand Management Inventory Management Logistics Reporting

Part-time Operator/Intern

An Phu Trading and Forwarding Service Limited Company

Jan 2018 - Mar 2018 (2 months)

Received and checked export/import documents, contacted customers, shipping lines, customs, and port authorities to handle shipments, and cooperated with staff to resolve operational issues.

Documentation Customer Contact Customs Logistics