At MTN Group, I own the end-to-end lifecycle of predictive models supporting campaign performance, contributing to a 3.2% reduction in customer churn within eight months.
I also built an internal chatbot for the CVM team to support learning and process standardization, and supported customer value management initiatives that generated $48K in revenue within four months.
At MTN Group, I contributed to a whitepaper on internal AI and ML challenges for C-suite executives. I was also selected to participate in the UN Global Compact SDG Innovation Accelerator 2026, exploring green AI and responsible AI frameworks.
Before MTN Group, I worked as a Civil Engineer at Zutari, analyzing GIS datasets with SQL and designing engineering solutions. I also completed a Master’s in technology in Big Data Science at the University of Pretoria and hold an AWS Certified Cloud Practitioner certification.
