At City Logistics, I analyzed 214M scan events to identify operational patterns and mis-scan rates for Exco decision-making. I also built geospatial delivery-location validation analysis comparing master coordinates with ePOD GPS positions.
Previously, I rebuilt a credit card refund model in Python at Capitec Bank, resulting in approximately R20 million in refunds across 11,000 clients. At Takealot Group (Superbalist.com), I developed churn, customer lifetime value and demand forecasting models, contributing to reduced churn and inventory waste.

