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Thandiwe Michelle Ngcangca

@thandiwemichellengca

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Remote Administrative Assistant at Edusogno & Carrot English, tracking daily schedules and maintaining client records.

South Africa

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At Edusogno & Carrot English, I track daily schedules, client group sessions, and administrative tasks in a remote environment. I also record client progress metrics, update database records, and prepare operational materials.

At EF Education First, I managed session schedules and maintained digital attendance and student progress records. I also prepared and proofread correspondence and reports for parents and management.

Experience

Work history, roles, and key accomplishments

Current

Remote Instructional & Communications Coordinator

Current

Edusogno & Carrot English

May 2024 - Present (2 years 5 months)

Tracked multiple daily schedules, client group sessions, and administrative tasks in a fully remote environment. Recorded client progress metrics, updated user database records, and prepared tailored operational materials.

Time Management Task Management Data Entry Documentation Database Management Attention To Detail

Administrative Coordinator & Online Instructor

EF Education First

Mar 2023 - Jun 2025 (2 years 3 months)

Managed master session schedules, coordinated class availability, and generated virtual meeting links across international teams. Maintained digital attendance logs and student progress records, and prepared formal correspondence and reports.

Calendar Management Schedule Management Database Management File Maintenance Correspondence Reporting Multitasking Communication Skills

Library Assistant

Merensky Library, University of Pretoria

Feb 2022 - Nov 2022 (9 months)

Maintained accurate digital records and cataloging systems, facilitating quick file retrieval and systematic document archiving. Handled client inquiries, managed administrative email correspondence, and directed incoming telephone calls professionally.