I seek a stable, full-time remote role in a growth-oriented company where I can lead e-commerce operations, optimize listings and scale revenue while mentoring teams.
Open to opportunities
Salman Shaikh
@th3salmanshaikh
E-commerce and operations leader with 15+ years driving Amazon, Shopify and international online growth.
IndiaWhat I'm looking for
I am an experienced E-commerce and Operations professional with over 10 years' experience across HR, BPO and online business management, specializing in Amazon, Shopify, eBay and Etsy marketplaces. I consistently deliver end-to-end operational support, from product research and listing optimization to inventory, order processing and customer support for UK-based clients.
At VINSIC I led cross-border operations, supervised teams, implemented SOPs, handled procurement and invoicing, and enhanced listings with Adobe Photoshop. As a freelance E-commerce Consultant I set up multiple stores and websites, worked on a profit-sharing model, and helped clients grow investments (~₹1 Crore collective) to sustained monthly revenues (₹300,000+ within three months).
I am collaborative, process-oriented, and focused on measurable growth; I seek to bring my skills in marketplace management, team leadership, and data-driven optimization to a stable, growth-oriented organization where I can contribute full-time.
Experience
Work history, roles, and key accomplishments
SE
Current
Freelance E-commerce Manager
Self Employed
Dec 2021 - Present (4 years 6 months)
Built and scaled e-commerce businesses for UK clients, launching multiple stores and achieving ₹300,000+ monthly revenue within three months on client projects funded at ~₹1 Crore.
VL
E-commerce Manager
VINSIC (Unique E-commerce Pvt. Ltd.)
Feb 2016 - Nov 2021 (5 years 9 months)
Managed end-to-end e-commerce operations for UK clients, optimizing listings, inventory, and customer support to meet SLAs and budget targets while leading hiring and process improvements.
ML
Assistant HR & Data Entry
Mahavir Synthesis Pvt. Ltd.
Mar 2009 - Jun 2011 (2 years 3 months)
Maintained daily employee attendance and HR documentation while preparing operational and safety reports that supported monthly reconciliation and compliance processes.
AL
Customer Representative
Asthetic BPO Pvt. Ltd
Jul 2011 - Oct 2015 (4 years 3 months)
Provided customer support and coaching while maintaining database accuracy and contributing to sales targets as part of a performance-driven team.
Education
Degrees, certifications, and relevant coursework
AS
Assent Computer Education, Udhana, Surat
Certificate, Accounting Software (Tally)
Completed a Tally course at Assent Computer Education in 2012.
AP
Aptech
Certificate, Computer Hardware & Networking
Completed a Computer Hardware Networking Basic Course at Aptech in 2008.
National Institute of Open Schooling
S.S.C., Secondary Education
Grade: 52%
Completed Secondary School Certificate (S.S.C.) through the National Institute of Open Schooling with 52% in 2008.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
IndiaAuthorized to work in
Website
ismartzworld.comSalary expectations
60k-100k INR
Social media
Job categories
Customer Care RepresentativeeCommerce Marketing SpecialistCustomer CareCustomer Care ExecutiveCustomer Care RepresentativeCustomer Experience AssociateCustomer Experience ManagerCustomer Experience RepresentativeCustomer Experience SpecialistCustomer Onboarding ManagerCustomer OperationsCustomer Relationship ExecutiveCustomer ServiceCustomer Service AgentCustomer Service AssociateCustomer Service ExecutiveCustomer Service ManagerCustomer SuccessCustomer Success AssociateCustomer Success ExecutiveCustomer Service RepresentativeOperations ManagerCustomer Support ManagereCommerce Operations ManagereCommerce Marketing Manager
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