Tetiana Vovk
@tetianavovk
Client Relations Manager focused on customer satisfaction, clear communication, and accurate records across multi-channel support.
What I'm looking for
I’m a customer-focused Client Relations Manager with experience in client relations, customer support, and administrative coordination. I assist clients throughout legalization and immigration processes, manage customer communication across multiple channels, and resolve inquiries while handling sensitive information confidentially.
Across roles, I’ve maintained accurate records and documentation, supported full order cycles from request to delivery, and generated quarterly and yearly reports using Excel. Known for excellent communication, problem-solving abilities, and a proactive approach to customer satisfaction, I build strong long-term relationships—including VIP clients—while using conflict resolution and stress resilience to ensure timely, high-quality support.
Experience
Work history, roles, and key accomplishments
Client Relations Manager
Legalization & Immigration Services
Jan 2025 - Jan 2026 (1 year)
Assisted clients through legalization and immigration processes, resolving inquiries and ensuring timely support while handling sensitive information confidentially. Managed customer communications across multiple channels and maintained accurate records and documentation.
Education
Degrees, certifications, and relevant coursework
National Aviation University
Psychologist, Psychology
2018 - 2026
Studied psychology at National Aviation University and provided one-on-one psychological consultations (2018–2022) with confidential record-keeping and accurate follow-ups.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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