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Tessy Omokaro

@tessyomokaro

Customer service representative who supported mortgage borrowers at Chase Home Lending and converted qualified leads into sales.

Nigeria
Message

At Chase Home Lending, I generated business through outbound calls, referrals, and follow-up with prospective and existing customers. I explained mortgage options and terms, verified financial documents, and kept borrowers updated throughout the loan process.

At Teal Harmony Limited, I followed up with interested customers, answered questions, and converted qualified leads into sales. At Dos Clothing Company, I supported customers with product recommendations and order updates, and responded to inquiries through social media and email.

Experience

Work history, roles, and key accomplishments

CL

Sales Representative

Chase Home Lending

Mar 2024 - May 2026 (2 years 2 months)

Generated new business opportunities through outbound calls, referrals, and follow-up with prospective and existing customers. Explained mortgage loan options, interest rates, repayment terms, and eligibility requirements to help customers make informed decisions.

TL

Telemarketer

Teal Harmony Limited

Apr 2022 - Feb 2024 (1 year 10 months)

Followed up with potential customers who had expressed interest, answered additional questions, and converted qualified leads into successful sales. Achieved daily and monthly call volume, lead generation, and sales targets while maintaining a high standard of customer service.

Education

Degrees, certifications, and relevant coursework

RC

Ralph Education Center

SSCE, General Studies

Completed secondary education at Ralph Education Center in 2018.

Tech stack

Software and tools used professionally

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