Terry H
@terryh
Experienced office coordinator with strong analytical and problem-solving skills.
What I'm looking for
With over 20 years of experience in international office coordination, I have developed a robust skill set that includes project management, event planning, and budget tracking. My background in HR and call center operations has honed my ability to work effectively in team environments while maintaining a detail-oriented approach. I am passionate about leveraging my strengths in analytical thinking and problem-solving to contribute to organizational success.
Throughout my career, I have successfully managed various responsibilities, including coordinating patient information processing, conducting insurance verifications, and liaising with healthcare providers. My role as a Benefit Verification Specialist allowed me to utilize the PatientPlus program to ensure compliance with HIPAA regulations while expediting patient access to necessary medications. I take pride in my ability to train new team members and maintain clear communication in all interactions.
Experience
Work history, roles, and key accomplishments
Program Specialist
Neovance
Jun 2018 - Jan 2025 (6 years 7 months)
Managed incoming calls, faxes, and insurance verifications, documenting and processing patient information. Coordinated prior authorizations, eligibility determinations, and prescription orders with pharmacies and healthcare providers.
Benefit Verification Specialist
The Lash Group
Oct 2016 - Jun 2018 (1 year 8 months)
Utilized the PatientPlus program to verify insurance benefits and determine coverage for medications during re-verification projects. Conducted benefit verifications, copay assessments, and referrals for new and re-verified patients.
Education
Degrees, certifications, and relevant coursework
Colorado Technical University
BS in Business Administration, International Business
2014 - 2018
Grade: Cum Laude
Completed a Bachelor of Science in Business Administration with a concentration in International Business. Graduated Cum Laude, demonstrating strong academic performance in the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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