Looking for a job

Terry Cruz

@terrycruz

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I build practical People Operations processes that improve employee experiences across the full lifecycle.

United States

Message

What I'm looking for

I'm looking for a People Operations, HR Operations, employee experience, workplace experience, or business operations opportunity where I can build practical processes, improve efficiency, and support employees throughout their lifecycle.

I support startups and growing organizations with hands-on People Operations, from onboarding and HRIS administration to payroll support, compliance, recruiting coordination, and employee experience.

At Starry and Lightspeed, I managed employee lifecycle operations, supported global SaaS teams, led high-volume onboarding, improved engagement survey participation from 79% to 92%, and maintained accurate HR data in Rippling, Workday, ADP, Excel, and ServiceNow.

Experience

Work history, roles, and key accomplishments

Current

Fractional HR / People Operations Partner

Current

Self Employed

Aug 2026 - Present (1 month)

Provides hands-on HR and People Operations support to startups and small businesses, helping establish practical people processes and improve employee experience.

Onboarding Offboarding HR Administration Payroll Support I 9 Compliance HRIS Support Workflow Development Process Improvement Recruiting Coordination Employee Experience HR Policy Benefits Administration

People Operations Coordinator

Starry, Inc.

Apr 2025 - Jun 2026 (1 year 2 months)

Managed the full employee lifecycle including onboarding, offboarding, and employee relations. Administered Rippling HRIS and supported payroll, recruiting, and compliance.

Rippling HRIS Administration Onboarding Offboarding Employee Relations Payroll Support Recruiting Coordination Excel Data Management

People & Culture Coordinator

Lightspeed

Jun 2022 - Dec 2024 (2 years 6 months)

Supported People Operations for an 800+ employee global SaaS organization, leading onboarding for 8-19 new hires weekly and increasing engagement survey participation from 79% to 92%.

Workday ServiceNow Onboarding Offboarding Employee Engagement HR Operations Compliance Severance Cross Functional Collaboration

Operations Generalist

Edaptive Power

Sep 2020 - May 2022 (1 year 8 months)

Supported HR and business operations during a company acquisition, coordinating recruiting and onboarding for 15-20 temporary employees monthly and managing compliance documentation.

Recruitment Onboarding Compliance HR Records Workers’ Compensation Employee Engagement HR Support

Customer Service & HR Coordinator

Radiation Detection Company

Sep 2013 - Feb 2020 (6 years 5 months)

Provided customer service support and assisted with HR administration, recruiting coordination, and compliance activities. Coordinated interview scheduling and candidate communications.

Customer Service HR Administration Recruiting Coordination ADP Payroll Processing HRIS Administration Employee Data Management Compliance