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Terri Royal-McBride

@terriroyalmcbride

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Dynamic leader skilled in project management and relationship building.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my leadership skills and drive organizational success while fostering a collaborative and innovative work environment.

Terri Royal-McBride
Virtual Assistant | Entrepreneur | Operations Specialist

As the founder of Royal’s VA Services, I bring a strong background in administrative support, organization, and business operations to help entrepreneurs and businesses run more efficiently. I specialize in providing virtual assistant services such as scheduling, email and calendar management, travel coordination, data entry, content creator for website and social media, document creation, and tax preparation—freeing clients to focus on what matters most: growing their business.
With a proven track record of supporting business owners, I’m known for my attention to detail, reliability, and results-driven approach. My goal is to deliver seamless, high-quality support that enhances productivity and keeps things running smoothly behind the scenes.
In addition to my VA services, I’m also the owner of Royal’s Fragrant Oils, where I’ve developed a hands-on understanding of product development, inventory management, content creation, and brand building. This entrepreneurial experience has further sharpened my skills in customer service, market research, and operations.

What I Bring to the Table:
• Clear, professional communication—written and verbal
• Strong organizational and time management skills
• Experience leading cross-functional projects and initiatives
• Creative problem-solving and solution implementation
• A flexible, client-focused mindset
• The ability to work independently and thrive in remote environments

Whether you're a solopreneur, startup, or growing business, I’m here to support your journey and contribute to your success with integrity, efficiency, and excellence. Let's chat and explore how I can help streamline your operations and bring value to your team.

Experience

Work history, roles, and key accomplishments

Founder & CEO

Royal’s VA Services LLC

Aug 2022 - Dec 2024 (2 years 4 months)

As Founder & CEO, planned and executed office activities, managed calendars, and handled administrative tasks including filing, scanning, and copying. Oversaw light bookkeeping, data entry, invoice processing, and managed social media posts, while also providing customer service and telemarketing.

Office Management Calendar Management Bookkeeping Data Entry Social Media Management Customer Service Telemarketing Administrative Support

Founder & CEO

Royal’s Fragrant Oils

Feb 2014 - Dec 2024 (10 years 10 months)

As Founder & CEO, developed comprehensive business plans and budgets, managed recruitment, and handled financial arrangements. Oversaw inventory, product ordering, packaging, and shipping, while creating effective advertising campaigns and promoting products through various media channels.

Business Planning Budget Management Recruitment Financial Management Inventory Management Packaging Campaigns Social Media Marketing Sales Strategy

Founder & CEO

Royal Chariot Transportation Services

Jan 2019 - Aug 2022 (3 years 7 months)

As Founder & CEO, managed the direction and daily operations of a transportation business, including negotiating contracts and overseeing budgets, schedules, and dispatching. Established personnel roles, directed marketing, customer service, and policy development, ensuring compliance with safety and legal requirements.

Operations Management Contract Negotiation Budget Management Scheduling Marketing Customer Service Policy Development Compliance

Licensed Optician

Target Optical

May 2016 - Sep 2016 (4 months)

As a Licensed Optician, verified patient insurance, scheduled eye appointments, and filed claims. Assisted customers in selecting and fitting eyewear, educated them on lens options, and accurately entered information for orders, ensuring timely processing and customer pick-up.

Customer Service Eyewear Dispensing Lens Order Processing Sales Support

Store Manager & Licensed Optician

For Eyes Optical

Jun 2004 - Aug 2014 (10 years 2 months)

As Store Manager & Licensed Optician, supervised up to 20 team members and resolved customer concerns, significantly increasing satisfaction. Managed high-value inventory, recruited and trained employees to improve retention, and led teams to surpass sales goals, increasing profits by 10%.

Team Leadership Customer Service Inventory Management Recruitment Sales Management Payroll Processing Financial Management

Optical Lab Manager

Eye Masters

Oct 2000 - Sep 2003 (2 years 11 months)

As Optical Lab Manager, recruited, hired, and trained Optical Lab Technicians, managing schedules and approving payroll. Maintained lab equipment through proper calibration and conducted bi-annual inventory, ensuring accurate lens surfacing, edging, and fitting for timely eyewear delivery.

Recruitment Payroll Management Lens Surfacing Lens Edging Eyewear Assembly Quality Assurance

Education

Degrees, certifications, and relevant coursework

Bryant & Stratton College

Bachelor of Business Administration, General Management

Completed a comprehensive curriculum focused on general management principles. Gained expertise in business administration, preparing for leadership roles in various organizational settings.

Adjutant General Corps

Diploma, Personnel Management Specialist Course

Successfully completed the Personnel Management Specialist Course. Acquired specialized knowledge and skills in personnel management, preparing for roles in human resources and administrative support.