Looking for a job

Terrence Crawford

@terrencecrawford

Message

I improve patient care operations while growing healthcare sales territories.

United States

Message

What I'm looking for

I'm looking for a healthcare, pharmaceutical, or medical device role where I can combine clinical operations, patient-centered communication, provider relationships, and consultative sales to improve care delivery and grow a territory.

I'm currently a Chronic Care Manager at Phamily, where I conduct remote triage, health assessments, risk stratification, and RPM interventions for high-acuity patient panels.

Previously at CenterWell / Humana, I managed intake, insurance verification, referrals, prior authorizations, diagnostic support, and telemedicine onboarding for high-volume populations. I also compiled admissions reports, resolved patient and provider concerns, and supported efficient, compliant clinic operations.

Alongside clinical work, I've grown territories as a Healthcare Sales & Insurance Agent at Senior Life Benefits through needs-based selling, market analysis, CRM pipeline management, and client onboarding.

My background spans acute care, pediatrics, chronic care management, and consultative healthcare sales. I'm NAPSRx certified and bring practical experience with EHR workflows, medication reconciliation, patient education, provider coordination, and value-based communication.

Experience

Work history, roles, and key accomplishments

Current

Chronic Care Manager

Current

Phamily

Mar 2026 - Present (6 months)

Conducts remote clinical triage, health assessments, and risk stratification for high-acuity patients. Manages care plans, medication reconciliation, and quality care gaps while coordinating interdisciplinary care.