Teresia Mugoiri
@teresiamugoiri
Enthusiastic ICT diploma holder skilled in IT support and data entry.
What I'm looking for
I am an ICT diploma graduate with hands-on experience in data entry, reception duties, and basic IT support within public and vocational institutions. I have performed NHIF member registration tasks, managed client reception, maintained ICT equipment, and supported electoral processes, demonstrating reliability and strong customer service skills.
I bring practical skills in Microsoft Office (especially Excel), basic programming, photo capture and processing, and network troubleshooting, combined with a commitment to teamwork, continuous learning, and professional integrity. I communicate effectively in English and Kiswahili and aim to apply my technical and interpersonal strengths to contribute to an organized, growth-oriented workplace.
Experience
Work history, roles, and key accomplishments
Receptionist / IT Support
Molo Vocational Training Centre
Jan 2023 - Mar 2023 (2 months)
Managed reception duties while maintaining ICT equipment, providing user support, performing mass printing, installing/updating software, and troubleshooting network issues.
Polling Clerk
Independent Electoral and Boundaries Commission
Aug 2022 - Aug 2022 (0 months)
Served as a clerk issuing ballot papers, verifying voters manually, and counting votes for candidates during the August 2022 electoral process.
Data Entry Clerk
National Health Insurance Funds
Jan 2022 - Mar 2022 (2 months)
Issued NHIF numbers to new applicants, captured member dependants, handled photo processing and card dispatch, and provided customer service during a short-term registration program.
Education
Degrees, certifications, and relevant coursework
Molo Vocational Training Centre
Certificate, Reception and Vocational Training
2023 - 2023
Attended a receptionist training program at Molo Vocational Training Centre from January 2023 to March 2023 focusing on reception and basic IT support.
Machakos University
Diploma, Information Communication Technology
2021 - 2023
Completed a Diploma in Information Communication Technology at Machakos University from February 2021 to November 2023.
National Health Insurance Fund (NHIF) - Training
Certificate, Data Entry and Registration
2022 - 2022
Completed a data entry and registration program at NHIF from January 2022 to March 2022 focused on member registration and data capture.
Molo Secondary School
Kenya Certificate of Secondary Education, General Secondary Education
2016 - 2019
Completed secondary education and obtained the Kenya Certificate of Secondary Education in November 2019.
Availability
Location
Authorized to work in
Job categories
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