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CHRISPINE MIKE ESEME

@chrispinemikeeseme

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Public Administration graduate skilled in HR support, records, and customer service.

Kenya

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What I'm looking for

I seek an administrative or HR support role in a collaborative organization where I can apply my records, ICT, and client-service skills to improve operations and grow professionally.

I am a detail-oriented Public Administration graduate with hands-on experience in administrative support, records management, and customer-facing ICT services. I specialize in document handling, data privacy, and clear internal communication.

My professional experience includes roles supporting HR operations, civil registration, electoral processes, and public health campaigns, where I consistently improved filing systems and service delivery. I have strong practical skills in operating and maintaining office and ICT equipment.

I have contributed to efficient workflows by preparing reports for operational decision-making, verifying critical records such as birth certificates and voter details, and supervising field teams during vaccination drives. I prioritize accuracy, professionalism, and timely support.

I am seeking opportunities where I can apply organizational abilities, problem-solving skills, and a collaborative approach to strengthen HR operations or administrative functions within a dynamic organization.

Experience

Work history, roles, and key accomplishments

Customer Service Assistant

Eve Cyber Café

Jun 2024 - Oct 2025 (1 year 4 months)

Provided ICT customer support, maintained computers and peripherals, managed daily cash transactions, and ensured data privacy to deliver timely, professional service to clients.

Customer Service IT Support Cash Handling Data Privacy Troubleshooting

Sub County Supervisor

Ministry of Health

Oct 2024 - Nov 2024 (1 month)

Supervised vaccination teams, coordinated field activities, captured and synchronized vaccination data with county servers, and submitted weekly operational reports to leadership.

Vaccination Supervision Reporting Monitoring Synchronization

Industrial Trainee, Assistant HR

Ministry of Interior & National Administration

Jul 2023 - Sep 2023 (2 months)

Organized official files, managed document systems, supported administrative processes and internal communication, and prepared reports to aid operational decision-making and compliance.

Records Management Administrative Support Report Preparation Internal Communications Compliance Stakeholder Engagement

Industrial Attachment Trainee

Department of Civil Registration

May 2023 - Jun 2023 (1 month)

Printed and verified birth certificates and registration forms, assisted clients with registration procedures, and maintained accurate filing to improve document retrieval efficiency.

Civil Registration Data Entry Quality Assurance Record keeping

Clerk

Independent Electoral and Boundaries Commission

Aug 2022 - Sep 2022 (1 month)

Verified voter details using KIEMS, issued ballot papers, managed polling processes and queues, and participated in vote counting and secure result reporting to ensure election integrity.

Voter Verification KIEMS Ballot Issuance Polling Operations Queue Management Vote Counting Electoral Procedures

Education

Degrees, certifications, and relevant coursework

University of Nairobi

Bachelor of Arts, Public Administration & Communication

2020 - 2024

Completed a Bachelor of Arts in Public Administration and Communication focusing on administrative processes, stakeholder engagement, and record management.