Teresa Tiek

Delivers cars to customers at their residence or business, handling contracts, titles, and payments with professionalism and confidentiality.

Assisted HR manager with open enrollment, managed benefit broker and software, interviewed over 40 employees for a contract job, and supported payroll and HR issues.

Provided private caregiving for an Alzheimer's patient.

Managed payroll, HR functions, interviewing and hiring, monthly reports, recruiting and retention, benefits review, policy writing, and employee relations coaching.

Supervised a team of analysts, providing communication, conflict resolution, problem solving, and decision making in a remote environment.

Assisted callers with unemployment benefits, resolving issues and pushing claims for future handling including payments.

Interviewed clients for staffing positions, set up online training, and completed compliance documentation for the State of Illinois.

Managed multiple teams in auto claims, moving between teams with various schedules, gaining managerial experience with diverse groups.

Held various customer service roles in call centers, including lead positions answering questions for internal employees.

Grade: Cum Laude

Graduated with a Bachelor of Science in Business Administration with a concentration in Human Resource Management, graduating Cum Laude in July 2017.

Graduated from DePue High School in 1976.