Teresa Soileau

Coordinated online pickup and delivery accuracy, executed produce quality control to reduce spoilage, and served as frontline contact resolving customer inquiries to maintain service standards and repeat business.

Maintained produce displays, rotated stock to reduce spoilage, processed incoming shipments, and assisted cross‑departmentally to improve team throughput and presentation standards.

Processed point-of-sale transactions, reconciled cash drawers, restocked inventory, and resolved customer inquiries to maintain store presentation and operational continuity during a contract fill‑in assignment.

Led cashier teams, managed register operations and vendor paperwork, created staff schedules, and reconciled sales to ensure compliance and smooth shift transitions.

Managed store operations including customer intake, loan approval/denial, cash handling, daily deposits, and collections, while maintaining accurate physical and digital account records.

Contacted delinquent borrowers to negotiate repayment plans, documented communications and outcomes, and collaborated on prioritization of aged accounts to recover outstanding balances.

Provided overnight patient monitoring, administered medications and wound care per orders, assisted with morning personal care, and maintained accurate records to ensure resident safety and comfort.

Executed pediatric clinical protocols, maintained immunization and vitals logs, performed point-of-care testing, and managed records to support compliant Medicaid clinic operations.

Managed patient intake, administered vaccines and point-of-care tests, coordinated specimen handling, and maintained electronic and paper records in compliance with clinic protocols.

Transitioned from extern to contract intern performing EKGs, venipuncture, injections, telephone triage, and medical records management to support clinic workflow efficiency.

Completed 160 hours of supervised clinical training performing patient check-in, vitals collection, venipuncture, and assisting physicians with procedures under supervision.

Managed cleaning assignments for multiple homes, trained new hires, handled payments and equipment maintenance, and consistently delivered high client satisfaction and reliability.

Grade: 4.0 GPA

Activities and societies: Online coursework; studies in Pharmacology, Health Information Management Technology, Medical Terminology, CPT/Diagnostic/Advanced Medical Coding, Anatomy & Physiology, Health Insurance & Billing.

Currently pursuing a Certificate of Technical Studies in Medical Billing & Coding in LSUE’s online program, maintaining a 4.0 GPA and completing coursework in Pharmacology and Health Information Management Technology.

Grade: 4.0 GPA

Activities and societies: 160-hour externship, clinical laboratories I–VII, OSHA/CPR/HIPAA certifications, phlebotomy mastery, patient care and administrative coursework.

Graduated from the Clinical Medical Assisting program with a 4.0 GPA and President's List honors, completing a comprehensive curriculum and a 160-hour externship with subsequent contract internship.

Activities and societies: Clinical venipuncture, finger sticks, butterfly draws, syringe draws; additional phlebotomy coursework beyond initial CMA training.

Completed an accredited phlebotomy program and earned Certified Phlebotomy Technician credential with extensive hands-on clinical training and top-class syringe and venipuncture performance.

Activities and societies: Coursework in English, biology, health sciences, and family/consumer science subjects.

Completed high school coursework with strong performance in English, biology, and health sciences, graduating in 2007.