Open to opportunities

jayde payton

@jaydepayton

Message

Certified Clinical Medical Assistant with 5 years delivering patient care, EMR accuracy, and medical office operations.

United States

Message

What I'm looking for

I’m looking for a patient-focused clinical role where I can use my CCMA experience—vitals, EKGs, EMR documentation, scheduling, and medical billing—to support smooth operations and excellent care.

I’m a Certified Clinical Medical Assistant with 5 years of professional experience across patient care, customer service, sales, and data entry. I support physical, pediatric, and eye exams while collecting histories, taking vital signs, and performing EKGs.

I’m known for keeping medical records accurate and current, managing medical billing and insurance authorizations, and ensuring appointments and procedures run on schedule. I bring thorough knowledge of medical terminology, anatomy and physiology, infection control, nutrition, medical ethics, and cardiology/disease states to every interaction.

In clinical roles, I’ve strengthened day-to-day exam efficiency by preparing rooms, sanitizing equipment, sanitizing exam rooms, managing patient flow, and assisting with minor in-office procedures. I’m comfortable working with electronic medical records (EMR/EHR) and patient-facing education—always balancing accuracy with empathy.

I also bring hands-on experience with diagnostic and intake workflows, including pre-screening and operating equipment such as OCT, autorefractors, and visual field analyzers. I approach every job with reliability, HIPAA-focused confidentiality, and a proactive mindset that keeps both patients and teams moving forward.

Experience

Work history, roles, and key accomplishments

Current

OD Technician

Current

Visionworks

Apr 2026 - Present (2 months)

Perform patient pre-screening including visual acuity checks, blood pressure, pupil checks, and tonometry. Operate diagnostic equipment (OCT, autorefractors, visual field analyzers) and maintain EMR documentation while supporting minor in-office procedures and patient flow.

Tonometry Patient Intake Patient Education Infection Control Scheduling

Warehouse Associate

Amazon

Jan 2026 - Mar 2026 (2 months)

Picked, packed, and staged customer orders for shipment, ensuring accurate labeling and secure packaging. Followed safety procedures while meeting quality and productivity expectations in a fast-paced warehouse environment.

Dunnage & Cushioning Package Staging Quality

Cashier/Cook

Cook Out Restaurants

Dec 2024 - Nov 2025 (11 months)

Processed customer transactions accurately using cash, credit cards, and electronic payments while providing friendly customer service. Assisted with training new cashiers and reconciled discrepancies to maintain a balanced cash drawer.

Cashier Training Food Service Order Accuracy Cash Handling Payment Processing Customer Service

Visitation Screener

Vanderbilt University Medical Center

May 2024 - Dec 2024 (7 months)

Screened entrants for health compliance at facility access points and managed visitor badge issuance and workforce badge monitoring. Monitored entrances, identified/report safety hazards, and followed visitor management protocols to support facility security.

Health Compliance Screening Visitor Badge Issuance Security Monitoring Access Control Confidentiality

Barista

Starbucks

Mar 2024 - Jun 2024 (3 months)

Prepared consistent coffee drinks while maintaining quality standards to ensure customer satisfaction. Handled cash transactions and followed company policies during high-volume shift operations.

Drink Quality Control Customer Service Cash Handling Queue Management POS Operation

Shift Manager

Taco Bell

Jan 2023 - Feb 2024 (1 year 1 month)

Managed food safety, quality control, and order precision while maintaining fast operational urgency during shifts. Resolved customer complaints, oversaw staff training/performance evaluations, and implemented efficiency-focused operational improvements.

Food Safety Quality Control Order Accuracy Staff Training Performance Management Team Management Operational Efficiency Process Optimization

Receptionist

Allure Braid and Beauty Center

Feb 2020 - Apr 2023 (3 years 2 months)

Handled front-desk operations including data entry, phone communication, message taking, and appointment scheduling. Managed mail/file maintenance and customer transactions while maintaining high service quality and organized client records.

Data Entry Phone Communication Appointment Scheduling Front Desk Operations Client Records Customer Service

Seasonal Sales Associate

Victoria's Secret

Oct 2022 - Jan 2023 (3 months)

Supported sales growth by adapting to multiple store roles and providing tailored customer assistance and product recommendations. Managed inventory/stock levels and completed sales transactions through the POS system.

Sales Support Product Recommendations Inventory Management stock replenishment Merchandising Communication Store Role Flexibility

Retail Sales Associate

Kohl's

May 2022 - Aug 2022 (3 months)

Provided customer service on the sales floor while working on time-sensitive store projects. Applied teamwork, communication, and time management to meet deadlines and support retail operations.