Open to opportunities

Teresa Owen

@teresaowen

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Experienced Human Resources Manager focused on enhancing workplace culture.

United States

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What I'm looking for

I am looking for a role that fosters a positive workplace culture and offers opportunities for professional growth.

I am a driven professional with over 10 years of experience in the retail management industry, specializing in human resources. My journey has taken me through various roles where I have honed my skills in team leadership and operational efficiency. I have successfully contributed to remote startup companies in the HR sector, focusing on enhancing workplace culture and employee engagement. My passion for people drives me to create better workplaces for everyone.

Throughout my career, I have managed the full candidate and employee life cycle, from recruitment to onboarding and offboarding. I have spearheaded initiatives to enhance people operations processes, ensuring compliance and efficiency. My experience includes collaborating with executives to recruit top talent and maintain effective communication across departments. I believe that a positive work environment is crucial for both employee satisfaction and organizational success.

Experience

Work history, roles, and key accomplishments

People Operations and Human Resources Business Partner

In-House

Jul 2022 - Dec 2022 (5 months)

Managed the full candidate and employee life cycle, including job postings, interview scheduling, and successful onboarding and offboarding processes. Spearheaded and proactively updated people operations processes, developing document creation automation workflows and upgrading org chart visualization.

Onboarding Offboarding Process Improvement Workflow Automation Airtable DocuStudio Staffing Recruitment

Human Resources Business Partner/Loan Consultant

Skip

Oct 2021 - Mar 2022 (5 months)

Assisted small businesses in locating possible funding options and worked through issues involving the Economic Injury Disaster Loan from the Small Business Association due to COVID-19. Helped over 40 companies acquire approval for their loans and subsequent funding.

Loan Consulting Economic Injury Disaster Loan Client Management Recruitment Interviewing Employee Relations Scheduling Team Leadership

Human Resources Business Partner/Operations Manager

Trader Joe's

May 2016 - Jan 2021 (4 years 8 months)

Developed individuals and teams through empowerment and integrity, fostering a collaborative work atmosphere. Handled in-store HR situations such as writing performance reviews, documenting incidents, making disciplinary decisions, and conducting investigations.

Operations Management Performance Reviews Disciplinary Actions Investigation Médiation Employee Support HR Policies

Crew Member/Key Holder

Trader Joe's

Oct 2010 - May 2016 (5 years 7 months)

Worked in teams to accomplish daily goals to increase customer happiness by ensuring shelves were fully stocked and the store was inviting. Operated cash register and acted as a supplemental key holder to assist managers during busy times.

Customer Service Inventory Management Cash Register Key Holder Responsibilities Merchandising Team Collaboration Customer Satisfaction Signage Creation

Education

Degrees, certifications, and relevant coursework

Brenau University

Bachelor of Business Administration, Human Resources Management

Currently pursuing a Bachelor of Business Administration with a specialization in Human Resources Management. This program focuses on developing comprehensive skills in HR practices and business administration.

Cornell University

Certificate, Human Resources Management and Services

Completed a Certificate in Human Resources Management and Services. This program provided specialized knowledge and skills in various aspects of human resources.

Coursera

Certificate, Leadership and Motivation

Completed a certificate in Inspiring and Motivating Individuals through Coursera. This course focused on developing leadership and motivational skills.