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Teresa Goodliffe

@teresagoodliffe

Dependable customer-focused supervisor with strong IT and administrative skills.

United Kingdom
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What I'm looking for

I seek a role in administration or customer service where I can use my IT skills, supervisory experience, and strong customer-focus to support operations and exceed client expectations.

I am a multi-skilled, hardworking professional with strong computer skills and a practical approach to challenges. I consistently meet tight deadlines, work well on my own initiative, and build sound professional relationships with clients and colleagues.

In recent roles I supervised food & beverage operations, resolved customer complaints, coordinated between departments, managed stock levels, supported management, and maintained accurate filing and records. I deliver excellent customer service, multitask under pressure, and apply tact and discretion when handling confidential matters.

I am adaptable, flexible with working hours, and eager to contribute immediately in an administrative, customer service, or supervisory role where I can leverage my IT proficiency and proven ability to prioritise and complete tasks to a high standard.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

DP

Distance Learning (various providers)

Certificates and diplomas, Professional and vocational training

2025 -

Enrolled in multiple distance learning courses including Microsoft Excel Level 2 & 3, Customer Services Diploma, Administrative Assistant training, and related certificates in 2025.

SC

Swindon College

GCSE-level study, GCSE

1995 - 1996

Studied French, Psychology and English Language to GCSE level at Swindon College from Sept 1995 to Jun 1996.

PS

Princes Risborough Upper School

GCSE-level study, GCSE

1994 - 1995

Studied various subjects to GCSE level including Maths and English at Princes Risborough Upper School from Apr 1994 to Jun 1995.

US

Unknown (Child Counselling & Psychotherapy / Mental Health Studies)

Level 2 Certificate, Counselling / Mental Health

Completed Level 2 training in Child Counselling & Psychotherapy and Mental Health Studies (provider and dates not specified).

Tech stack

Software and tools used professionally

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Teresa Goodliffe - Food & Beverage Supervisor - Parkdean Resorts | Himalayas