Teresa Goodliffe
@teresagoodliffe
Dependable customer-focused supervisor with strong IT and administrative skills.
United KingdomWhat I'm looking for
I am a multi-skilled, hardworking professional with strong computer skills and a practical approach to challenges. I consistently meet tight deadlines, work well on my own initiative, and build sound professional relationships with clients and colleagues.
In recent roles I supervised food & beverage operations, resolved customer complaints, coordinated between departments, managed stock levels, supported management, and maintained accurate filing and records. I deliver excellent customer service, multitask under pressure, and apply tact and discretion when handling confidential matters.
I am adaptable, flexible with working hours, and eager to contribute immediately in an administrative, customer service, or supervisory role where I can leverage my IT proficiency and proven ability to prioritise and complete tasks to a high standard.
Experience
Work history, roles, and key accomplishments
Food & Beverage Supervisor
Parkdean Resorts
Mar 2022 - May 2024 (2 years 2 months)
Supervised food and beverage operations, managed stock levels and replenishment, resolved customer complaints, and supported management to meet operational deadlines and maintain service standards.
Arcade Team Member
Butlins
Mar 2020 - Jan 2022 (1 year 10 months)
Handled customer enquiries and complaints, maintained stock levels, balanced multiple tasks simultaneously, and coordinated closely with management and co-workers to ensure smooth arcade operations.
Accommodation Cleaner
Butlins
Jul 2018 - Jan 2019 (6 months)
Ensured accommodation met required cleanliness standards, prioritised tasks to meet deadlines, coordinated with departments to address customer requests, and resolved on-site issues.
Education
Degrees, certifications, and relevant coursework
Distance Learning (various providers)
Certificates and diplomas, Professional and vocational training
2025 -
Enrolled in multiple distance learning courses including Microsoft Excel Level 2 & 3, Customer Services Diploma, Administrative Assistant training, and related certificates in 2025.
Swindon College
GCSE-level study, GCSE
1995 - 1996
Studied French, Psychology and English Language to GCSE level at Swindon College from Sept 1995 to Jun 1996.
Princes Risborough Upper School
GCSE-level study, GCSE
1994 - 1995
Studied various subjects to GCSE level including Maths and English at Princes Risborough Upper School from Apr 1994 to Jun 1995.
Unknown (Child Counselling & Psychotherapy / Mental Health Studies)
Level 2 Certificate, Counselling / Mental Health
Completed Level 2 training in Child Counselling & Psychotherapy and Mental Health Studies (provider and dates not specified).
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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