Teresa Cheng

Managed import trade lanes and freight forwarding duties, ensuring seamless operations through effective communication with teams and stakeholders. Streamlined workflows and provided actionable insights to enhance operational efficiency and stakeholder relationships.

Managed import sea freight operations, coordinating with various parties to ensure timely arrivals. Improved operational efficiency significantly and ensured compliance with customs regulations.

Ran 100 km in October to raise funds for the Australian Red Cross, successfully raising AUD 200.

Coordinated end-to-end import operations for air and sea freight for 50 clients, providing excellent customer service and ensuring efficient communication with suppliers and vendors.

Managed key accounts in New Zealand, improving customer experience through efficient operations and communication. Investigated returns and claims for lost consignments.

Arranged export sea cargo bookings and managed logistics to ensure workflow efficiency. Developed training programs and resolved shipping discrepancies.

Organised events for career insights and networking, enhancing visibility and social media presence of the association.

Focused on Supply Chain Technology Management, Services and Network Productivity with Data Analytics, and Project Management.

Completed a MicroMasters in Supply Chain Management covering Supply Chain Fundamentals, Analytics, Design, Dynamics, Technology and Systems.

Activities and societies: President, Executive Department of the Student Union

Studied Business Administration and served as President of the Executive Department of the Student Union, receiving a University Scholarship.