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Bertha Obuya

@berthaobuya

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Results-driven Supply Chain Professional with expertise in logistics optimization.

Australia

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What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovation in supply chain management.

I am a results-driven Supply Chain Professional with a strong background in managing client orders, optimizing logistics, and enhancing customer satisfaction. My proven expertise in demand planning, data analysis, and inventory management has led to significant achievements, including improving forecast accuracy by 20% and reducing order delays by 15%. I am adept at utilizing SAP, Salesforce, and other CRM tools to streamline operations and enhance communication with stakeholders.

Throughout my career, I have demonstrated success in leading teams and implementing process improvements that drive operational efficiency. At Johnson & Johnson, I played a key role in enhancing on-time delivery rates by 25% and minimizing backorders by 30%. I am committed to delivering exceptional supply chain solutions and continuously seek opportunities for improvement, ensuring that organizational goals are met effectively.

Experience

Work history, roles, and key accomplishments

Current

Supply Chain Associate

Current

Johnson & Johnson – MedTech, Vision Care

Apr 2023 - Present (2 years 1 month)

As a Supply Chain Associate, I improved forecast accuracy by 20% and reduced order delays by 15% through effective data management and collaboration with logistics partners. I enhanced on-time delivery rates by 25% and minimized backorders by 30%, contributing to a 20% increase in customer satisfaction.

SAP Logistics Inventory Management Data Analysis Stakeholder Management Supply Chain Management EDI Customer Service

Customer Service Logistics

Johnson & Johnson – MedTech

Jul 2019 - Apr 2023 (3 years 9 months)

In my role as Customer Service Logistics, I managed client orders for orthopedic products, achieving a 20% increase in customer satisfaction and a 15% reduction in order errors. I optimized inventory accuracy by 30% and improved response times by 25% through effective communication and process improvements.

SAP Salesforce Customer Relationship Management Inventory Management Order Processing Data Analysis Process Improvement

Repack Team Lead

Johnson & Johnson Medical

Nov 2016 - Jul 2019 (2 years 8 months)

As Repack Team Lead, I led a team to increase customer satisfaction by 20% and reduce packaging costs by 15%. I ensured 98% of shipments were timely and improved order accuracy by 30% through effective use of SAP and proactive problem-solving.