Teresa CESARIO

Maintained a clean and welcoming environment, fostering positive impressions for therapists and clients. Managed online booking schedules for multiple therapists and processed extended health benefits electronically, ensuring accurate financial transactions.

Provided personal account management services, including billing, rejections, and reconciliation for physicians. Prepared and submitted invoices to OHIP and resolved billing discrepancies, issuing monthly reports for clients.

Checked-in patients and collected sensitive information with discretion, verifying and processing various patient billing types. Operated a multi-line telephone system and managed numerous tasks with walk-in clients simultaneously.

Provided compassionate support to patients, updating records and managing patient files using TELUS EMR software. Handled all office communication while maintaining strict HIPAA compliance and prepared patient charts with timely data entry.

Provided compassionate customer service, managing patient scheduling and addressing billing concerns. Assisted doctors with medical procedures, including taking vital signs and performing EKGs, while maintaining strict HIPAA compliance.

Maintained store cleanliness and managed office supplies inventory, including ordering and stocking. Performed clerical tasks such as data entry and correspondence, and handled bookkeeping and accounting duties.

Completed a diploma program focused on the administrative and clerical duties required in a medical office setting. Gained proficiency in medical terminology, office procedures, and patient management systems.

Earned an Associate Arts Degree with a focus on Nursing. This program provided foundational knowledge and skills essential for a career in nursing.