@duaabinali
Healthcare administrator at Glebe Physiotherapy and Sports Clinic handling insurance claims and MVA files.
CanadaAt Glebe Physiotherapy and Sports Clinic, I managed appointment scheduling, submitted insurance claims, and coordinated motor vehicle accident cases from intake through documentation.
At Southbank Medical Centre, I registered patients, handled billing with OSCAR EMR, and maintained electronic patient records. I'm currently completing an Honours Bachelor of Health Science at the University of Ottawa.
Work history, roles, and key accomplishments
Glebe Physiotherapy and Sports Clinic
Apr 2024 - Apr 2026 (2 years)
Managed appointment scheduling for clinicians and clients, keeping the daily schedule running smoothly. Submitted insurance claims and worked directly with insurance companies to resolve billing questions.
Southbank Medical Centre
Sep 2022 - Sep 2024 (2 years)
Greeted and registered patients, managed the front desk, and directed patient flow to clinicians. Prepared invoices and handled billing using OSCAR EMR.
Mark's
Oct 2022 - Feb 2023 (4 months)
Operated the cash register and handled transactions accurately. Processed online orders and kept merchandise organized and well presented.
Degrees, certifications, and relevant coursework
Honours Bachelor of Health Science, Health Science
2023 -
Currently completing an Honours Bachelor of Health Science at the University of Ottawa, with ongoing studies as of 2026.
Ontario Secondary School Diploma, General Studies
Completed the Ontario Secondary School Diploma (OSSD) in 2023.
Software and tools used professionally
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