Tempest Hutzenbiler

I am a dedicated customer service expert with over five years of experience in call centers, specializing in troubleshooting technical issues and providing exceptional support in both technical and office environments. My ability to multitask and focus on problem-solving has consistently led to high-quality results, even under pressure. I thrive in challenging situations and am committed to continuous learning and improvement.

In my current role as a Medical Patient Representative at R1RCM, I resolve patient billing disputes and guide patients through online portals, handling an average of 50 inbound calls daily. My previous experience as a Medical Records Auditor at Robert Half Optum involved retrieving and reviewing medical records to support clinical measures, ensuring accuracy and compliance. I take pride in my attention to detail and my ability to communicate effectively with both patients and management.