Temitope Oyarinu

I’m a results-driven, detail-oriented professional built on virtual assistance, customer success, CRM operations, and HR support. I’ve trained in 19+ remote work skills, including appointment setting, lead generation, email marketing, telemarketing, and workflow automation, and I bring a process-first mindset to every interaction.

As a Customer Support & CRM Specialist, I managed 500+ customer records and maintained data integrity across CRM platforms. I tracked 20+ deal pipelines in HubSpot, resolved 100+ support tickets in Freshdesk with structured triage, and improved engagement efficiency by 30% through follow-up scheduling. I also built customer segments for reporting and targeted outreach, and used HubSpot workflow simulations to drive a 25% improvement in task completion—while reducing average ticket response time by 20%.

Currently, I’m building hands-on HR experience as a Human Resources Intern at Bridge Point Consulting, supporting onboarding coordination, employee record management, scheduling, leave tracking, and internal communications. I collaborate with senior HR staff to improve departmental workflows and support talent acquisition, employee engagement, and HR systems management—always aiming to create clear processes that deliver satisfaction and measurable results.