TEMILADE AKINBOADE
@temiladeakinboade
Motivated customer service intern with strong communication skills.
What I'm looking for
I am a motivated and detail-oriented Customer Service Intern with a passion for delivering excellent customer experiences. My strong communication and problem-solving skills have been honed through my internship at Focus Group Limited, where I assisted customers via phone, email, and live chat, addressing their inquiries and concerns effectively.
During my internship, I shadowed senior representatives to learn best practices in customer service, which allowed me to develop a deeper understanding of customer relations management. I received positive feedback from team leaders for my professionalism and responsiveness, and I am eager to continue developing my customer service expertise in a fast-paced environment.
Experience
Work history, roles, and key accomplishments
Customer Service Intern
Focus Group Limited
Feb 2024 - Jan 2025 (11 months)
Motivated Customer Service Intern assisting customers via phone, email, and live chat. Gained experience in processing requests and orders while shadowing senior representatives to learn best practices. Received positive feedback for professionalism and responsiveness.
Education
Degrees, certifications, and relevant coursework
Osun State University
Bachelor's Degree, Business Administration
2014 - 2019
Completed a degree with relevant coursework in Business Communication, Customer Relations Management, and Conflict Resolution and Negotiation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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