Temerrill Bridges

Processed Medicare application enrollments and LEPs for late enrollments. Maintained and updated consumer account information, tracked inquiries, and facilitated fulfillment of consumer requests.

Provided direct support to C-Suite executives on administrative tasks and scheduling. Managed travel arrangements, complex filing systems, and coordinated board and committee meetings.

Provided direct support to the Plan Administrator, managed office operations, and coordinated meetings and events. Handled vendor contracts, office maintenance, and life insurance claims.

Gathered and processed information for medical insurance claims, assisted members with benefit inquiries, and verified eligibility. Investigated pending claims and resolved discrepancies.

Provided information about the Affordable Care Act and assisted consumers with healthcare enrollments. Maintained account information and tracked inquiries using applicable systems.

Supervised store crew, assigned tasks, and directed progress. Handled cash functions, balanced deposits, and conducted store walkthroughs.

Assisted clients with routine account requests and resolved service issues. Cross-sold bank services and processed mortgage payments.

Bachelor of Science in Political Science from East Carolina University, completed in December 2012.