Open to opportunities

Teme Getachew

@temegetachew

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Customer service agent skilled in digital marketing and client management.

Ethiopia

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What I'm looking for

Seeking a dynamic role that offers growth opportunities in customer service and digital marketing within a collaborative environment.

I am a dedicated customer service agent currently working at Cloud Bridge Marketing Agency in Addis Ababa, Ethiopia. With a strong background in communication and problem-solving, I excel in managing social media and creating engaging ads across platforms like Google, Meta, and TikTok.

Education-wise, I pursued a Bachelor of Public Health from Bethel Medical College, which has equipped me with a solid foundation in health and customer relations. My experience includes effectively handling customer complaints and expanding client outreach through strategic campaigns.

My expertise lies in digital marketing, particularly in social media ads, ensuring campaigns reach a broader audience. I am proficient in both English and Amharic, enhancing my ability to connect with diverse clients and manage their needs effectively.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Agent

Current

Cloud Bridge Marketing Agency

Jul 2023 - Present (1 year 10 months)

Currently working as a customer service agent, responsible for following up with clients and managing social media ads. Expertise in handling customer complaints and reaching out to new clients to join the company.

Customer Service Communication Problem Solving Sales Digital Marketing Social Media Management Google Ads

Sales Agent

Royal Real Estate

Jan 2021 - Feb 2021 (1 month)

Worked as a sales agent focusing on cold calling and following up with new and existing customers. Created engaging content for social media campaigns to enhance customer reach.