Tejas Thakare
@tejasthakare
Insurance claims professional at WNS supporting Suncorp Australia, processing 50 home insurance claims daily with 98% accuracy.
IndiaWhat I'm looking for
At WNS, supporting Suncorp Australia, I managed home insurance claims from lodgement through settlement and closure, processing an average of 50 claims daily with 98% accuracy.
I reviewed policy coverage and claim documents, processed updates, payments, invoices, and recoveries, and maintained records in Guidewire ClaimCenter. I also helped reduce claim turnaround time by 15% while achieving 100% SLA compliance.
At Fibe (formerly EarlySalary), I resolved customer inquiries about loan disbursements and processed loan applications. I coordinated with clients and internal departments, helping reduce delays by 20% and achieving a 98% customer satisfaction rating.
Earlier, at Wisteria Properties, I supported real estate project efforts through market research and managed leads using CRM software. My projects also include analyzing manufacturing workflows and customer feedback to identify opportunities for improvement.
Experience
Work history, roles, and key accomplishments
Managed end-to-end home insurance claims from lodgement through settlement and closure, averaging 50 claims daily with 98% accuracy. Coordinated with customers, builders, repairers, and internal stakeholders to ensure timely completion and compliance.
Client Support Executive
Fibe
Jan 2023 - Oct 2024 (1 year 9 months)
Built and maintained relationships with 10+ merchant partners across India. Resolved 100+ pre-sales and operational queries monthly and processed 100+ customer loan applications monthly.
Business Development Intern
Wisteria Properties
Jan 2022 - Dec 2022 (11 months)
Supported efforts to secure residential and commercial real estate projects through market research. Managed 50+ leads monthly using CRM software and coordinated sales activities for a team of 10.
Education
Degrees, certifications, and relevant coursework
JSPM RSCOE, Pune
Master of Business Administration, Marketing Management and Agribusiness
Grade: CGPA: 8.6
Master of Business Administration in Marketing Management and Agribusiness with a CGPA of 8.6.
Sinhgad Institute, Lonavala, Pune
Bachelor of Business Administration, Marketing and Business Management
Grade: 60%
Bachelor of Business Administration in Marketing and Business Management with 60% marks.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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