At Allstate India Pvt. Ltd., I process and audit casualty insurance claims, reviewing documentation and policy coverage before claims move to the next stage.
I use Mitchell Decision Point to validate damage assessments and estimates, and maintain claim records in Digital Claim File and Next Gen. I also check claim history in ISO ClaimSearch and prepare management and audit reports in Excel.
I coordinate with finance to reconcile pending entries and resolve mismatches. By keeping documentation and reports current, I reduced pending cases and improved claim processing accuracy.
