Open to opportunities

Nereida Sanchez

@nereidasanchez

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Experienced dental office manager and treatment coordinator focused on patient care.

United States

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What I'm looking for

I am seeking a leadership role in a dental/medical practice where I can manage operations, improve patient financial processes, mentor staff, and contribute to growth within a collaborative, patient-focused culture.

I am an experienced dental office manager and treatment coordinator with a strong track record in practice operations, staff supervision, patient financial counseling, and insurance coordination. I have managed teams of up to 12 staff, handled billing and deposit reconciliations, and supported clinical staff with treatment planning and pre-authorizations.

I bring hands-on expertise with practice management systems (Dentrix, Ortho2Edge, Dolphin Management), created patient-facing materials and social media content, and improved onboarding and training processes. I seek roles where I can apply my administrative leadership, billing knowledge, and patient-service focus to help a dental or medical practice operate efficiently and grow.

Experience

Work history, roles, and key accomplishments

Treatment Coordinator

Brooklyn Orthodontics PLLC

Aug 2021 - Jul 2025 (3 years 11 months)

Managed day-to-day office operations and a 12-person staff, assisted orthodontist with treatment plans and insurance estimates, and implemented social media marketing across Instagram, Facebook, and TikTok.

Office Management Patient Coordination Insurance Verification Treatment Planning Social Media Marketing Staff Supervision

Supervisor / Program Coordinator

NYU Langone Health – Southwest Brooklyn Dental Practice

Feb 2016 - Aug 2021 (5 years 6 months)

Trained and supervised a 5-person front desk team, coordinated patient flow and onboarding for the Orthodontic Dental Program, and prepared weekly/monthly deposit reconciliations.

Staff Training Onboarding Customer Service Program Coordination Dental Administration

Treatment Coordinator

NYU Langone Health – Southwest Brooklyn Dental Practice

Dec 2015 - Oct 2017 (1 year 10 months)

Managed patient payments and deposit reconciliations, handled insurance approvals/denials and pre-authorizations, and coordinated finalizing treatment plans and financial contracts.

Insurance Claims

Patient Service Associate

NYU Langone Health – Call Center

Nov 2014 - Dec 2015 (1 year 1 month)

Scheduled appointments for six network sites in a high-volume inbound call center, maintained top scheduling metrics while resolving patient grievances and handling insurance issues.

Scheduling Call Center Operations Customer Service Insurance Verification Grievances

Front Desk Receptionist

Stand-Up MRI of Brooklyn, PLLC

Oct 2012 - Apr 2015 (2 years 6 months)

Registered patients, managed referrals and appointment scheduling, coordinated insurance claim follow-up across commercial and workers' compensation carriers, and prepared medical records for submission.

Patient Registration Referral Management Insurance Follow Up Medical Billing Customer Service Scan Master