Nicolas Trinidad
@nicolastrinidad
Dedicated customer service professional with retail merchandising experience.
What I'm looking for
I'm a dedicated customer service professional with over three years of experience in retail and customer-facing roles. My journey began at Little Caesars, where I honed my skills in inventory management and customer interaction. I then transitioned to Spirit Halloween as a Seasonal Sales Associate, where I further developed my ability to assist customers in finding the right products and maintaining store displays.
Most recently, I worked as a Customer Service Representative at Scotiabank, where I excelled in addressing customer inquiries and resolving complaints efficiently. My role involved processing orders and payments, ensuring customer satisfaction, and maintaining up-to-date knowledge of company offerings. Currently, I am a Seasonal Retail Merchandiser at Best Buy, where I manage inventory and collaborate with suppliers to enhance product availability and promotions.
Experience
Work history, roles, and key accomplishments
Seasonal Retail Merchandiser
Best Buy
Jan 2023 - Jan 2024 (1 year)
Managed and maintained inventory of products, ensured customer orders were delivered or picked up, collaborated with suppliers, and organized promotions and advertising campaigns.
Customer Service Representative
Scotiabank
Jan 2022 - Jan 2023 (1 year)
Responded to customer inquiries via phone, email, and in-person, provided information on products and services, assisted with order placements, and resolved customer complaints efficiently.
Seasonal Sales Associate
Spirit Halloween
Oct 2021 - Nov 2021 (1 month)
Performed inventory checks, maintained product displays, greeted customers, and assisted them in finding specific products.
Team Member
Little Caesars
Jan 2018 - Feb 2020 (2 years 1 month)
Conducted inventory checks, operated the POS system, prepared fresh pizza, and maintained cleanliness of the store.
Education
Degrees, certifications, and relevant coursework
Pickering High School
High School Diploma, General Studies
2018 - 2022
Completed high school education with a focus on general studies, preparing for further education and career opportunities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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