Teanesha Fontenot
@teaneshafontenot
Mental Health Professional and customer-focused site leader who delivers direct care, supervision, and service excellence.
What I'm looking for
I’m a mental health professional with experience working with patients who have mental illnesses and different types of disabilities, providing direct care, supervision, and support with daily living. I help patients clothe and bathe themselves and ensure they take prescribed medications.
I’ve also led day-to-day operations as a site manager, coordinating with multiple daycares to confirm the right amount of food and correct food components. I enjoy taking ownership, staying organized, and keeping services aligned with standards.
Alongside care work, I bring strong customer service and communication skills from call center and retail roles. I answered inbound and outbound calls, addressed billing and customer account questions, handled complaints, and dispatched technicians to various locations.
I’m comfortable in fast-paced environments and dependable as a team member—focused on excellent customer service, awesome problem solving, and continuous learning. I’m ready for a fulltime opportunity where I can use my customer service, managerial skills, educational background, and job development experience to help your company grow.
Experience
Work history, roles, and key accomplishments
Mental Health Professional
Psychic Tech Lone Star Behavior Health
Jun 2022 - Nov 2025 (3 years 5 months)
Provided direct patient care and supervision for individuals with mental illnesses and disabilities, including assisting with bathing and dressing and helping administer prescribed medications.
Site Manager
Discovering Healthy Food
Aug 2017 - Mar 2019 (1 year 7 months)
Coordinated with multiple daycares to determine appropriate food quantities and correct food components for daily programming.
Floor Attendant
TMI Floor
Nov 2016 - May 2017 (6 months)
Processed and displayed merchandise according to company standards and delivered excellent customer service.
Customer Sales Representative
IQOR/IRT (AT&T)
Oct 2015 - Oct 2016 (1 year)
Handled inbound calls to support billing and customer account inquiries for AT&T customers and provided sales/customer service assistance as needed.
Direct Care Staff
Edu Care
Jan 2010 - Sep 2015 (5 years 8 months)
Assisted elderly patients with mental disabilities with daily activities, performed housekeeping duties, prepared meals, and supported resume creation.
Customer Service Representative
Direct TV
Oct 2008 - Aug 2009 (10 months)
Managed inbound and outbound customer calls for questions and complaints, maintained electronic files using proper systems, and dispatched technicians to customer locations.
Customer Service Agent
NCO Call Center
Dec 2006 - Dec 2008 (2 years)
Answered incoming client calls and assisted with billing, including charges and payments, while reviewing client accounts to ensure quality customer service.
Education
Degrees, certifications, and relevant coursework
Northwest Educational Center
Attended Northwest Educational Center in Houston, Texas.
North Houston High School for Business
Attended North Houston High School for Business in Houston, Texas.
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Teanesha?
You can contact Teanesha and 90k+ other talented remote workers on Himalayas.
Message TeaneshaFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
