Sandra Nnorom

Managed the wellbeing of mental health patients and conducted Q15 checks to ensure patient safety. Led group sessions to motivate patients daily and promoted positive wellbeing, assisting patients in recovery from drug abuse or mental illnesses.

Responsible for picking up and dropping off children from school, assisting with meal preparation, and providing homework help. Managed personal hygiene for children, including potty training and bathing, and facilitated screen-free learning activities.

Handled customer inquiries via phone, email, and chat, troubleshooting issues with orders or accounts. Strived to resolve problems efficiently and courteously, and processed refunds or exchanges as needed.

Operated as a cashier, arranged clothing displays, and assisted customers with their needs. Sorted items in the stockroom and engaged customers regarding store credit card applications.

Provided customer assistance, managed cash transactions, and stocked the sales floor. Communicated with higher executives, resolved problems between employees and customers, and worked in the photo department.

Grade: Dean's List (Spring 2024)

Currently pursuing a Bachelor of Science in Public Health, with an expected graduation in May 2025. Achieved Dean's List recognition in Spring 2024, demonstrating strong academic performance.

Completed a Medical Assistant Certification program, gaining essential skills for clinical and administrative tasks in healthcare settings. Also obtained CPR Certification, ensuring readiness for emergency medical situations.

Obtained RBT Certification in March 2025, demonstrating proficiency in applied behavior analysis principles and practices. This certification supports work with individuals requiring behavioral support.