I’m a Mental Health Technician focused on helping people move forward through de-escalation techniques, active listening, and compassionate, patient-centered support. I collaborate with a multidisciplinary team to ensure patients receive the best care possible while maintaining a safe and supportive environment.
Alongside clinical work, I bring strong operational and accuracy skills from healthcare billing, where I reviewed and processed medical claims for completeness, identified billing errors, and resolved issues using CPT coding and billing software. I’ve also led teams in customer-facing roles—supervising staff, training new employees, and managing inventory—so I’m comfortable taking ownership and supporting others to perform at their best.
