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Robert Lewis III

@robertlewisiii

Highly motivated professional with decades of success in customer service.

United States

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a highly motivated professional with decades of proven success in customer service and leadership across various sectors, including healthcare, retail, and entertainment. My tech-savvy nature and strong computer proficiency enable me to multi-task effectively and drive positive outcomes in every role I undertake.

Currently, I work as a Mental Health Technician and Front Desk Receptionist at Chicago Behavioral Hospital, where I provide excellent customer service and ensure patient safety and compliance. I have streamlined administrative processes, reducing reporting errors by 15%, and was recognized as Employee of the Month for enhancing patient care protocols. My previous experience as a Supervisor and Clinical Tech at Footprints to Recovery allowed me to lead a team of 10, improving efficiency by 20% while maintaining a 99% accuracy rate in analyzing laboratory results.

In addition to my healthcare experience, I have a diverse background in web content editing and AV support for fundraising events. My role at Letters Charity involved managing web and social media content, which improved engagement by 25%. I also served as an Assistant Manager at Half Price Books, where I facilitated a company-wide transition to a new Point of Sale system and mentored a team of over 20 employees, fostering a positive work environment.

Experience

Work history, roles, and key accomplishments

FR

Supervisor / Clinical Tech

Footprints to Recovery

Nov 2020 - Present (4 years 7 months)

Supervised a team of 10, improving team efficiency by 20%. Analyzed and documented laboratory results with 99% accuracy and created detailed and objective clinical notes reflecting patient behaviors, mental status, and treatment responses.

Education

Degrees, certifications, and relevant coursework

Robert hasn't added their education

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Tech stack

Software and tools used professionally

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Robert Lewis III - Mental Health Technician / Front Desk Receptionist - Chicago Behavioral Hospital | Himalayas