T C
@tc03
Highly experienced administrator with expertise in customer care and HR.
What I'm looking for
I am a highly experienced administrator with a diverse background in various administrative roles within the cruise line industry and 5-star hotels. My experience includes managing front desk operations, customer care, and human resources, particularly in recruitment. I thrive in busy environments where I can utilize my extensive administrative skills to ensure efficiency and productivity.
Currently, I work as an Administrator and Accountant at Honicombe Manor, where I handle financial reports, manage invoicing through Xero, and perform minor accounting duties. My previous roles have included supporting the NHS in recruitment and administration, where I developed a strong understanding of the healthcare sector and the importance of effective communication and organization in high-pressure situations.
With a positive outlook and a commitment to excellence, I am motivated to take on new challenges that allow me to further develop my skills and contribute to a dynamic team. I am confident in my ability to adapt and excel in various administrative capacities, ensuring that I meet and exceed expectations.
Experience
Work history, roles, and key accomplishments
Administrator / Accountant Duties
Honicombe Manor
Jan 2017 - Present (8 years 6 months)
Supported the Site Manager with various office duties, including financial year-end reports and managing IT systems. Produced invoices, VAT receipts, and handled minor accounting tasks like petty cash and payment reception.
Recruitment Administrator
Acorn by Synergie
Oct 2023 - Dec 2023 (2 months)
Worked as a temporary recruitment administrator, assisting the Site Manager with daily tasks. Responsibilities included recruiting candidates, uploading data, calling potential clients, conducting reference checks, and supporting payroll.
Behaviour Support Assistant
Plymstock School
Sep 2022 - Sep 2023 (1 year)
Provided behavior support within the school, assisting students with special educational needs and overseeing detention preparations. Liaised with senior, safeguarding, and pastoral teams, ensuring students adhered to school standards.
NHS International Recruitment Assistant
University Hospitals Plymouth NHS Trust
Apr 2021 - Apr 2022 (1 year)
Assisted the International Recruitment team for Nurses, finalizing documents for candidates joining Derriford Hospital. Organized candidate documents, liaised with recruitment agencies and department heads, and provided comprehensive support for orientation and settlement.
Track and Trace Administration Assistant
NHS
Jan 2020 - Dec 2020 (11 months)
Supported the Track and Trace initiative as an administrative assistant. Utilized administrative skills to contribute to public health efforts.
Administration Assistant
NHS Staff
Jan 2018 - Dec 2019 (1 year 11 months)
Covered various administrative duties on a ward at Derriford Hospital on an ad-hoc rota basis. Utilized IPM access for relevant tasks.
Mobile Cleaner
South West Water
Jan 2016 - Dec 2017 (1 year 11 months)
Performed mobile cleaning services across Devon and Cornwall, maintaining high standards at operational sites. Cleaned offices, bathrooms, shower cubicles, and floors across a variety of sites.
Guest Services Front Desk
Royal Caribbean Cruises
Jan 2014 - Dec 2014 (11 months)
Oversaw guest services operations, including guest embarkation and disembarkation, tours, dining, and financial inquiries. Managed day-to-day reception duties and accommodation-related tasks.
Internship
Hilton Doubletree
Jan 2013 - Dec 2013 (11 months)
Managed guest check-ins and check-outs, performed night audit duties, and supervised housekeeping operations. Ensured room cleanliness and readiness for arriving guests, handled human resources tasks, and managed monetary transactions.
Assistant Front of House / Admin and Crew Office Assistant
P&O Cruise Line
Jan 2010 - Sep 2012 (2 years 8 months)
Handled all aspects of customer care, from inquiries to office management, on the Oriana Front Desk. Received an award for managing the check-in of 3500 passengers overseas.
Education
Degrees, certifications, and relevant coursework
Unknown
Certificate of Higher Education, General Studies
Obtained a Certificate of Higher Education, demonstrating foundational knowledge and skills applicable to various professional environments. This qualification provided a strong base for administrative and customer service roles.
Availability
Location
Authorized to work in
Job categories
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