TSTaylor Smith
@taylorsmith2
Patient-focused healthcare administrator skilled in scheduling, care coordination, and process improvement.
United StatesWhat I'm looking for
I am a service-oriented healthcare and operations professional with experience in clinic scheduling, retail supervision, and nonprofit mentorship. I focus on creating efficient processes and strong constituent relationships across diverse settings.
In my current role as a Patient Scheduling Specialist, I coordinate specialty care, verify patient information in Epic, and maintain HIPAA and insurance compliance while supporting a high-volume clinic.
Previously I supervised produce operations at a cooperative grocery, managing staff, displays, and cross-functional communication, and supported store management in multiple operational roles.
I also mentor youth in community theater, providing sound and light design and helping students develop original performances, reflecting my commitment to collaboration and community engagement.
Experience
Work history, roles, and key accomplishments
Patient Scheduling Specialist
UW Health
Dec 2024 - Present (1 year 2 months)
Coordinates specialty dermatology care by arranging appointments, referrals, and treatments while ensuring HIPAA and insurance compliance; implemented quarterly work-management strategies for the clinic with highest patient volume.
Produce Supervisor/Buyer
Willy St. Co-op
Aug 2020 - Oct 2024 (4 years 2 months)
Supervised daily produce operations and a team of 5–6 employees, managed purchasing and receiving, and designed compliant weekly produce displays that supported store promotions and product turnover.
GIVisual Merchandiser
Gap, Inc.
Nov 2018 - Oct 2019 (11 months)
Executed store visual displays and promotional arrangements to meet weekly sales objectives and adapted layouts to optimize product presentation for unique store footprints.
Education
Degrees, certifications, and relevant coursework
UWUniversity of Wisconsin–Madison
Bachelor of Arts, Communication
2013 - 2015
Activities and societies: Diversity & Inclusion training and semester-long event coordination for university programs and organizations.
Completed coursework toward a Bachelor of Arts in Liberal Arts with an emphasis in Communication and participated in diversity and inclusion training and event coordination.
Availability
Location
United StatesAuthorized to work in
Job categories
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