Taylor Richardson

Administered end-to-end leave of absence programs (including FMLA, ADA, state PFML, military, and personal) for 6,500 employees while ensuring federal and state compliance. Coordinated intermittent leave tracking, return-to-work processes, and fitness-for-duty certifications and worked with HR, Legal, payroll, benefits carriers, and third-party administrators.

Obtained vital signs, administered vaccinations and injections, and triaged patients for various illnesses. Documented and charted in electronic medical records, performed medication reconciliation, and assisted providers with delegated tasks as needed.

Received, sorted, and tracked specimen shipments across multiple systems and databases, and entered patient information accurately and timely. Organized lab work to meet audit compliance standards while adhering to state and OSHA guidelines and exceeded daily production goals.

Managed comprehensive dialysis care for patients and responded to emergency medical events by escalating issues to appropriate parties. Provided ongoing patient care in a dialysis setting.

Assisted with daily administrative operations and coordinated COVID-19 visitation schedules in compliance with state and federal long-term care guidelines. Supported recruitment and onboarding and collaborated with CEO and CFO on strategic initiatives and ad hoc projects.

Maintained office appointment scheduling and advised patients on insurance coverage and eligibility. Assisted with pre-examination testing, patient charting, and optical orders, and coordinated inventory reporting and budgeting with the office manager.

Input transfer student transcripts and files into the Banner database and supported new student enrollment and class scheduling. Provided cross-departmental support across the Registrar, Admissions, and Financial Aid offices and supervised three student workers.

Assisted with clinical employee care by obtaining vital signs, answering questions about over-the-counter medications, and helping with first aid. Maintained updated employee health records and supported workers’ compensation claim processing for injured employees.

Master of Arts program in Health Care Administration anticipated to begin August 2026.

Bachelor's degree in Healthcare Administration with expected graduation in August 2026.