Alexis Harbert

I’m a dedicated customer service professional with 5+ years of experience in fast-paced environments. I specialize in customer support, conflict resolution, communication, and problem-solving to keep experiences positive—even under high-volume pressure.

I manage customer needs end-to-end, including order processing, data entry, and accurate transaction handling. I’m strong at multitasking, teamwork, and adapting quickly to digital communication and online systems, including remote work tools.

In my recent role at Hy-Vee, I processed customer transactions and orders accurately, resolved concerns professionally, and maintained organization, inventory accuracy, and food safety standards. I collaborated with team members to meet daily operational and customer service goals.

Previously at Holiday Retirement Inc., I provided attentive service to residents while managing schedules and meal service with accuracy and professionalism. I maintained cleanliness and organization, supported team operations, and helped assist with training new staff.