Kaya House
@kayahouse
Senior workforce operations coordinator specializing in high-volume healthcare recruiting and onboarding compliance.
What I'm looking for
I’m an operations and staffing support professional with 4+ years of experience managing high-volume healthcare workforce coordination, candidate lifecycle support, compliance documentation, data accuracy, and cross-functional communication.
I coordinate staffing workflows for 50+ weekly openings, review clinician submissions and onboarding details for accuracy/completeness/compliance, and partner with recruiters, account teams, and internal stakeholders to resolve documentation gaps and keep recruiting and onboarding moving.
I’m known for being positive, detail-oriented, responsive, organized, and trusted with sensitive information—especially in fast-paced remote environments where process improvement and clean records matter.
Experience
Work history, roles, and key accomplishments
Coordinated high-volume MSP healthcare staffing workflows for 50+ weekly openings across multiple client accounts, including postings, pipeline updates, submission tracking, and fulfillment support. Reviewed submissions and onboarding-related documentation for accuracy and compliance, resolving gaps through cross-functional collaboration to keep hiring timelines on track.
Supported daily MSP healthcare staffing operations across multiple client accounts by tracking workflows, maintaining compliance documentation, and resolving issues impacting candidate movement. Coordinated client and internal touchpoints, managed clinician extension workflows end-to-end, and served as a primary point of contact for inquiries through accurate recordkeeping and timely follow-up.
Coordinated MSP healthcare staffing operations by managing job postings, monitoring requisitions, and tracking fulfillment progress in a fast-paced environment. Produced recurring client-facing reports, maintained accurate documentation and status updates, and prioritized urgent openings to remove blockers and support timely candidate movement.
Provided high-volume candidate coordination and administrative support for healthcare recruiting by scheduling interviews and managing communications via phone, email, and text. Maintained clinician pipelines of 100+ candidates, tracked statuses and documentation needs in internal systems/ATS, and matched qualified clinicians to open roles based on client requirements and fit.
Registered Behavior Technician
Kadiant
Jun 2019 - Aug 2021 (2 years 2 months)
Provided 1:1 Applied Behavior Analysis (ABA) support to clients with autism and developmental disorders across home, classroom, and clinical settings. Implemented individualized behavior plans, collected and reported behavioral data to supervising BCBA(s), and maintained compliant client documentation while supporting onboarding and training of new hires.
Education
Degrees, certifications, and relevant coursework
Kennesaw State University
Bachelor of Science, Psychology
2012 - 2016
Earned a Bachelor of Science in Psychology from Kennesaw State University between 2012 and 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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