Open to opportunities

Taylor Giselbach

@taylorgiselbach

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Dedicated Medical Receptionist with a passion for helping others.

Zimbabwe

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What I'm looking for

I am looking for a role that allows me to further develop my skills in healthcare management while contributing to a supportive team environment.

I am a dedicated professional with a strong background in retail and current experience as a Medical Receptionist Team Lead at Ocala Lung and Critical Care. My career has been characterized by a commitment to exceptional customer service, organizational efficiency, and a collaborative approach to problem-solving. I have a proven track record of effective team leadership and strive to create a supportive and productive environment for both patients and colleagues.

With a keen eye for detail and a compassionate demeanor, I leverage my skills and experience to make a positive impact in the healthcare field. I am passionate about helping others and ensuring that every patient receives the best possible care. My goal is to continue growing in my career while contributing to a team that values excellence in service and patient care.

Experience

Work history, roles, and key accomplishments

Current

Medical Receptionist Team Lead

Current

Ocala Lung and Critical Care

Apr 2024 - Present (1 year 2 months)

Currently leading front desk operations, including answering multi-line phones, scheduling appointments, and managing patient check-ins and check-outs. Responsible for training new employees and overseeing the smooth operation of the reception area.

Multi Line Phone Operation Appointment Management

Team Sales Associate

Ariat International

Jan 2023 - Apr 2024 (1 year 3 months)

Directed customers to products and provided in-depth knowledge to assist with purchasing decisions. Processed payments and managed inventory replenishment on the sales floor, including receiving items into the system.

Sales Product Knowledge

Part Time Stylist

Maurice's

Jun 2022 - Dec 2022 (6 months)

Delivered excellent customer service by assisting customers with wardrobe building in fitting rooms. Participated in merchandising the store and maintained presentation standards.

Customer Service Merchandise Sales

Team Sales Associate

Russel's Western Wear

Dec 2020 - Apr 2021 (4 months)

Influenced customer buying decisions by communicating product quality, value, and style. Completed floor replenishment, organization, and merchandising tasks to ensure customer satisfaction and product availability.

Sales Merchandise

Education

Degrees, certifications, and relevant coursework

Forest High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge and skills across various subjects. Participated in extracurricular activities and prepared for future academic and professional pursuits.

College of Central Florida

Associate's Degree, General Studies

Currently pursuing an associate's degree, focusing on developing skills relevant to future career goals. Engaged in coursework designed to provide a strong academic foundation.