Open to opportunities

Taylor Fitz-Simon

@taylorfitz-simon

Real estate and luxury sales professional with 14+ years leading client services, data-driven market analysis, and discreet transactions.

United States

Message

What I'm looking for

I’m looking for a luxury-focused role where I can lead clients from discovery to closing, use analytics for market decisions, and drive measurable results through discretion, strong communication, and continuous improvement.

Over 14 years, I lead client services and sales across luxury brands, combining discretion, resourcefulness, and results-driven execution. As a real estate agent, I guide clients through transactions end-to-end—property searches, negotiating, lending, and inspecting—while creating comparative market analysis reports using the latest analytical data and market trends. I keep high-profile clients supported under pressure with a consistent, professional approach.

Before real estate, I built performance as an Assistant Store Manager at Salvatore Ferragamo, maintaining a strong sales-floor presence while driving weekly and monthly reporting to leadership and implementing technology like omnichannel, e-commerce integration, AI clienteling, and digital services. I recruited and trained staff, planned and executed brand events with outside vendors, and investigated inventory discrepancies to resolve issues quickly, resulting in -0.3% shrink. Earlier, as an Apple Specialist and Genius Bar Mobile Device Technician, I earned recognition for exemplary customer service, de-escalation, and hands-on problem solving—work that sharpened how I communicate, build trust, and close with clarity.

Experience

Work history, roles, and key accomplishments

Current

Real Estate Agent

Current

The Beverly Hills Estates

Mar 2022 - Present (4 years 3 months)

Guided clients through real estate transactions including property searches, negotiations, lending coordination, and inspections while maintaining high-profile client discretion. Produced comparative market analysis reports using current market trends and analytical data.

Negotiation Property Inspections Market Analysis Sales Process Management

Current

Assistant Store Manager

Current

Salvatore Ferragamo

Jul 2016 - Present (9 years 11 months)

Led store-floor performance through motivational team meetings, one-on-one coaching, and weekly/monthly reporting to senior leadership. Implemented omnichannel, e-commerce integration, AI clienteling, and digital services, and resolved inventory discrepancies to drive -0.3% shrink.

E commerce integration Team Leadership

Sales Stylist

Michael Kors

Feb 2014 - Jul 2016 (2 years 5 months)

Generated 20% of store volume and led KPIs to earn awards for top client development. Maintained long-term client relationships through personalized styling, follow-up, and management-ready analytical reporting.

Clienteling KPIs Sales Performance Client Relationship Management Analytics Reporting

Apple Specialist & Tech

Apple

Oct 2011 - Feb 2014 (2 years 4 months)

Delivered exemplary customer service and de-escalation while troubleshooting mobile device technical issues in the Genius Bar Mobile Device Technician role. Certified on CRM systems and served as a Business Team member to generate leads and consult with top companies on leasing, sales, and service.

Customer Service De escalation Mobile Device Issues CRM Systems Lead Generation Leasing Sales Consulting Business Solutions Store Mentorship

Startup Operations Intern

Meundies

Apr 2013 - Jun 2013 (2 months)

Supported a fast-moving startup across marketing, customer service, brand deals, and logistics. Researched and helped optimize e-commerce experiences based on customer feedback, and assisted with supplier research to meet budget and lead-time needs.

Marketing Support Customer Service Brand Deals Support Logistics Coordination Supplier Research Process Improvement