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Taylor Doyle

@taylordoyle

Customer service and accounts payable professional focused on accurate orders and reliable support.

United States
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What I'm looking for

I’m looking for a role where I can support customers and keep transactions accurate—handling orders, POs, and quotes with organization and clear communication, while working with a team that values reliability, deadlines, and continuous follow-through.

I’m a customer service and back-office support professional who keeps orders moving accurately and on time. In my current role, I handle customer questions and follow-ups, enter and manage POs in Sage, build part numbers, send order acknowledgements and tracking, and figure up and send quotes—while staying on top of daily drafts, transaction registers, and high-volume email updates.

Previously, I advanced from a school program role into Accounts Payable, building strong accuracy and follow-through in invoice processing. I scanned invoices into WolfePak, entered invoice data to be paid, coded invoices, routed them for approval, printed and mailed checks, and kept vendor insurance certificates current—while also supporting phone coverage and office needs.

Earlier experience helped me develop reliability and customer-first habits, from sacking groceries and helping load customers’ cars to opening/closing a pottery shop, running the cash register, and handling customer requests. I bring that same organized, service-oriented mindset to every task—especially when deadlines and busy periods demand clear prioritization.

Experience

Work history, roles, and key accomplishments

HI
Current

Customer Service Representative

HTP Industries

Feb 2025 - Present (1 year 5 months)

Handled customer questions and order follow-ups, including entering new POs in Sage, generating order acknowledgements, quotes, and sending tracking information. Managed high-volume order processing tasks such as scheduling production for presses, maintaining part numbers, and updating sales order numbers and billet counts.

EI

Accounts Payable

Echo Production, Inc.

Aug 2007 - Jun 2021 (13 years 10 months)

Progressed from a high-school work program role into Accounts Payable, handling invoice processing and payment tasks. Scanned and coded invoices in WolfePak, routed invoices for approval, issued and mailed checks, and maintained vendor insurance certificates.

Education

Degrees, certifications, and relevant coursework

GS

Graham High School

High School Diploma, High School

2004 - 2008

Earned a High School Diploma from Graham High School from 2004 to 2008.

Tech stack

Software and tools used professionally

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