Susan Brandt
@susanbrandt
Returning professional pursuing computer science and psychology degree with customer-focus.
What I'm looking for
I am a motivated professional returning to the workforce after dedicating time to family caregiving and school volunteer work, now completing a Bachelor of Science in Psychology with a minor in Computer Science and a certificate in AI Foundations at UMGC.
I bring recent customer-facing experience as a Guest Agent and Online Grocery Pickup Associate, where I greeted guests, handled ticketing and merchandise sales, picked online orders, zoned shelves, and assisted with training peers.
Earlier in my career I managed accounts payable duties—processing invoices, entering inventory, issuing checks, and preparing sales tax spreadsheets—and ran a small self-employed jewelry resale business handling inventory, listings, and market selection.
I am proficient with Microsoft Word, Microsoft Excel, and Google Workspace, hold a current Food Handler Certification, and seek a role where I can apply strong customer service, organization, and growing technical skills while continuing my education.
Experience
Work history, roles, and key accomplishments
Guest Agent
Exhibition Hub
May 2025 - Present (7 months)
Greet guests, manage souvenir photo experience including taking and editing photos, sell gift shop merchandise, assist with VR headsets, and handle ticket sales to support visitor experience.
Picked items for online orders, assisted customers in-store, restocked and zoned shelves, updated inventory counts via handheld device, and helped train new pickup associates.
Sales Owner
Italian Charms
Jan 2004 - Dec 2007 (3 years 11 months)
Operated a home-based costume jewelry resale business via eBay and flea market sales, managed inventory and purchasing decisions based on item popularity.
Accounts Payable Clerk
Conserve-A-Watt Lighting
Jun 1990 - Nov 1994 (4 years 5 months)
Processed accounts payable invoices, entered inventory into system, printed and mailed checks, handled vendor inquiries, and created spreadsheets to calculate and file monthly sales tax returns.
Education
Degrees, certifications, and relevant coursework
University of Maryland Global Campus
Bachelor of Science, Psychology
2024 -
Pursuing a Bachelor of Science in Psychology with a minor in Computer Science and a certificate in AI Foundations at UMGC, attending remotely since June 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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