taylor daniel

Rebuilt perishable and dairy operations by implementing inventory systems, vendor relationships, and workflows to eliminate stock shortages and increase sales. Led vendor onboarding and pricing negotiations, and managed merchandising and backstock reorganization to improve efficiency and customer experience.

Spearheaded the opening of a new bakery location by independently managing permits, licensing, staffing, vendor relationships, and operational systems. Built business infrastructure from scratch, managed a 32-person team, and served as primary decision-maker overseeing daily operations, financial tracking, and customer experience in the owner’s absence.

Led a restructuring project for the outreach program to improve efficiency and customer satisfaction. Facilitated team meetings, aligned project scope with organizational goals, and led implementation of a company-wide inclusive communication training program as part of DEIBRG.

Supported C-level executives with scheduling, communications, and high-priority projects. Maintained compliance-focused records and drafted client-facing materials.

Managed administrative tasks and provided comprehensive team support to ensure smooth operations and timely completion of assignments. Maintained accurate records for real estate transactions and handled title curative and closing issues, ensuring compliance with SLAs and time-sensitive production goals.

Led a 10-person customer support team, reducing customer complaints by 15% and improving operational efficiency. Oversaw escalations, billing, account operations, and CRM database management, and co-founded an employee resource group to foster an inclusive workplace.